Privacy Policy

Account and contact information

When you register or use an account, we may handle details such as your name, date of birth, residential information, username, password, telephone details and email address. We use this information to create and maintain your account, communicate with you, provide requested services, respond to questions, manage account settings and help protect the account from unauthorised use.

Identity and verification information

To confirm identity, eligibility and account ownership, we may request verification information or documents. These may include identity documents, information about your address, information needed to understand the source or destination of funds, and records of checks carried out for security, anti-fraud or compliance purposes. Verification information is handled to help prevent impersonation, money laundering, fraud, underage access and other misuse of the service.

Payment and transaction records

We may handle payment details, deposits, withdrawals, bets, game activity, account balances, transaction history and related records. Payment information is used to process requested transactions, reconcile accounts, investigate disputed or unusual activity, prevent fraud, provide support and meet record-keeping obligations. Where payment services are provided through other organisations, those organisations may also handle information under their own privacy terms.

Device, technical and usage information

When you access the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, time zone, approximate location, pages viewed, session information and referring website. We may also record information about how features are used, including login events, error reports and security signals. This helps us operate and improve the website, remember preferences, identify technical problems, monitor performance, protect accounts and detect unusual activity.

Support and communications

If you contact support or communicate with us, we may keep the information you provide, including the contents of messages, account details, documents supplied for a request and records of the interaction. This information helps us answer questions, investigate complaints, resolve disputes, provide consistent assistance and maintain an appropriate record of customer service activity.

How information may be used

• To open, operate, maintain and secure your account.
• To process deposits, withdrawals and other account transactions.
• To complete identity, eligibility, security and anti-fraud checks.
• To provide customer support and respond to requests or complaints.
• To monitor the website, improve features and understand general usage.
• To send service communications, such as account, security or transaction messages.
• To send marketing communications where permitted and consistent with your preferences.
• To meet applicable legal, regulatory, tax, accounting and record-keeping obligations.
• To investigate suspected misuse, breaches of terms, fraud or other harmful activity.

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. You can ask for access to information, request correction of information that is inaccurate or incomplete, ask for deletion of information that is no longer needed, and withdraw consent to marketing communications. These rights are subject to applicable exceptions, including information that must be retained for legal, security, fraud prevention, dispute resolution or other legitimate purposes.

1. Access your personal information: ask what information is held about you and, where appropriate, request a copy or an explanation of how it is used.
2. Correct your information: tell us which details are inaccurate, out of date or incomplete and provide the updated information where needed.
3. Request deletion: ask for information to be deleted where there is no continuing reason or legal requirement to keep it.
4. Withdraw marketing consent: opt out of promotional emails or other marketing messages at any time. Service, security and transaction communications may still be sent where necessary to operate your account.
5. Raise a privacy concern: contact us if you believe your information has been handled incorrectly or if you have questions about this policy.

To exercise these rights or make a privacy request, contact support@me88casino.best. Please include enough information for us to understand your request and locate the relevant account or records. For security, we may need to verify your identity or ask for additional information before completing a request. This helps prevent personal information from being disclosed to someone who is not authorised to receive it.

We will consider and handle privacy requests in accordance with applicable requirements. A request may be limited, refused or delayed where fulfilling it would affect another person’s privacy, compromise security, interfere with fraud prevention, remove records that must be kept or create another legal or operational issue. If this applies, we will explain the position where it is appropriate and lawful to do so.

If you have questions about this Privacy Policy, how your information is used, cookies, marketing preferences or a request to access, correct or delete data, please use support@me88casino.best. We recommend reviewing this page periodically so that you remain aware of how information may be handled when using Me88 Casino.